Privacy Policy

Last revised: September 20, 2021

Introduction

The website www.itamaraty.com is composed solely of the individual website of the Itamaraty company.
This Statement of Privacy and Protection of Personal Data only applies to the specific pages of the www.itamaraty.com website designated as Itamaraty in the upper left corner with its registered logo.
Itamaraty is a national organization aware of the importance of privacy and protection of personal data. We are the business entity that presents this website and this Privacy and Personal Data Protection Statement and explains how to protect visitor information on this website.
This Statement of Privacy and Protection of Personal Data expresses our commitment to the treatment of your personal data in a responsible, ethical manner, in line with our principles and values and, especially, in accordance with the rules of Law nº 13.709/2018 (General Law of Personal Data Protection – “LGPD”) and other applicable legislation in force.
By using this site, you consent to the use of your information as described in this Privacy and Personal Data Protection Statement.
If you have any questions or concerns regarding your privacy and the handling of your personal data when using this website, please direct them to our Personal Data Protection Officer (DPO), Mr. Luzimar Arbid Luz via email dpo@itamaraty.com
Personal Data Protection and Privacy Statement Summary This Personal Data Protection and Privacy Statement tells you what personal data we collect about you, what we use it for, how and where we store it, and with whom we share it. It also defines your rights in relation to your personal data and who you can contact for more information or clarification on this topic. See sections of this statement below:

  • What types of personal data we collect
  • How we collect your personal data
  • How we use your personal data
  • What legal grounds do we use to process your personal data
  • To whom we disclose your personal data
  • How we protect your personal data
  • How long do we keep your personal data
  • what are your rights
  • Complaint
  • Changes to this Privacy and Personal Data Protection Statement

What types of personal data we collect

The personal data we collect may include: your name; email address;
telephone; your IP address; your browser type and language; their access times;
claim details; details of how you use our products and services; details of how you like to interact with us and other similar information.
The types of personal data and special categories of personal data that we collect may vary depending on the nature of the services we provide to you or our customer, or how you use our website. In some rare circumstances, we may also collect other special categories of personal data about you, either because you provide this data to us or because we are required to collect it as a result of legal requirements imposed on us.
How do we collect your personal data?
We collect and process personal data about you or your company for the provision of services. For example, we may collect personal data:
Arising from the provision of services: we may collect personal data in the course of providing services to you or our customer;
Coming from the subject: we may collect or obtain such data because you provide it to us or because it is publicly available;
Arising from your interaction with Itamaraty: we may also collect or obtain your personal data because we observe or infer this data about you by the way you interact with our website, to provide information that we believe will be of interest to you;
From our customers: When your personal data is provided to us by our customer, we take steps to ensure that the customer has complied with privacy and data protection laws and regulations.
We understand the importance of protecting the privacy and personal data of children and adolescents. Our website and services are not designed or intentionally targeted at children. It is not our policy to intentionally collect or store information about this type of audience, however, in eventual situations where the collection and use of these types of personal data is necessary, such as in a marketing campaign that involves analysis of personal data. of underage dependents, the treatment will be in the best interests of the child and/or adolescent, in accordance with current legislation.

How we use your personal data

Use of personal data to provide services to our customers

We will use your personal data to provide services to you or our customer. As part of this, we may use your personal data in the course of correspondence relating to the Services. Such correspondence may be with you, our client, other members of the Itamaraty Network, our service providers or competent authorities. We may also use your personal data to perform service-related due diligence checks.
As we provide a wide range of services to our customers, the way we use personal data in connection with our services also varies. For example, we may use personal data:

  • About a customer's employees to help those employees manage their business affairs when working in the partner marketplace;
  • About a customer's employees and customers while carrying out a marketing activity (or similar activity) for a customer;
  • About a customer to help them complete a purchase or sale.

Use of personal data for other activities that are part of the operation of our business

We may also use your personal data for or in connection with:

  • Applicable legal or regulatory requirements;
  • Requests and communications from competent authorities;
  • Customer account opening and other administrative purposes;
  • Financial accounting, billing and risk analysis;
  • Customer relationship purposes, which may involve: (i) sending you prominent content or details about our products and services that we believe may be of interest to you; (ii) contact you to receive product feedback; and (iii) contact you for other marketing or research purposes;
  • Recruitment and business development purposes (for example, testimonials from a client's employees may be used as part of our recruitment and business development materials, with that employee's permission);
  • Services we receive from our professional advisors, such as lawyers, accountants and consultants;
  • Protection of our rights and those of our customers.

Use of personal data collected through our website

In addition to the purposes related to operating our business above, we may also use your personal data via our website to:

  • Manage and improve our website;
  • Adapt the content of our website, from monitoring access to the content made available, to provide you with a more personalized experience and draw your attention to information about our products and services that may be of interest to you;
  • Manage and respond to any request you submit through our website;

What legal grounds do we use to process your personal data

We are required by law to establish in this document the legal grounds for processing your personal data, mainly related to the legal hypotheses defined by the LGPD.
As a result, your personal data will be processed in the following cases:

(a) upon providing your consent for the processing of your data, for example, to grant you access to any platform maintained by Itamaraty or to make marketing material available. If you do not wish to continue receiving any marketing material from us, simply click on the unsubscribe function contained in the communication or email received.
(b) when there are legitimate interests of Itamaraty in offering and delivering our services to you or our client, as well as for the effective and lawful functioning of our business, provided that such interests are not overridden by your interests, fundamental rights and freedoms .
(c) observation of applicable legal and regulatory obligations that may require the collection, storage and sharing of your personal data in order to comply with legal and regulatory provisions, such as (i) record keeping for tax purposes or providing information to a body public or law enforcement agency; (ii) compliance with labor and social security obligations; (iii) compliance with anti-corruption, money laundering, fraud and irregular conduct obligations.
(d) to perform any contract, as well as to provide our services to you or our customer.
(e) to regularly exercise our rights, for example, to exercise our right of defense in any judicial or administrative proceeding.
(f) protection of your life or physical safety or that of third parties;
(g) protection of your health.

As a result, your personal data will be processed in the following cases:

(a) by providing your specific and highlighted consent for the processing of your data;
(c) observation of applicable legal and regulatory obligations that may require the collection, storage and sharing of your personal data in order to comply with legal and regulatory provisions, such as (i) record keeping for tax purposes or providing information to a body public or law enforcement agency; (ii) compliance with labor and social security obligations; (iii) compliance with anti-corruption, money laundering, fraud and irregular conduct obligations.
(f) protection of your life or physical safety or that of third parties;
(g) protection of your health.
(e) to regularly exercise our rights, for example, to exercise our right of defense in any judicial or administrative proceeding.
(f) guarantee of fraud prevention and its security, in the processes of identification and authentication of registration in electronic systems.

To whom we disclose your personal data

In connection with one or more of the purposes described in the “How we use your personal data” section above, we may disclose details about you to: other Itamaraty members; third parties who provide services to us; competent authorities (including courts and authorities that regulate us or another member of Itamaraty); technology companies responsible for storing and guaranteeing security in the treatment of your data; your employer and/or advisors; your advisers; credit reference agencies; or other organizations that help us make credit decisions and reduce the incidence of fraud and other third parties who reasonably require access to personal data relating to you for one or more of the purposes described in the “How we use your personal data” section above.
Our website hosts various blogs, forums, wikis and other social media applications or services that allow you to share content with other users (collectively, “Social Media Applications”). It is important to note that any personal information you contribute to these Social Media Applications may be read, collected and used by other users of the Application. We have little or no control over these other users and therefore cannot guarantee that any information you provide with any social media application will be handled in accordance with this Privacy and Personal Data Protection Statement.
Please note that some of the recipients of your personal data mentioned above may be located in countries outside of Brazil or outside the European Union, whose laws may not provide the same level of data protection. In such cases, we will ensure that we take all possible steps to protect your personal data in accordance with our legal obligations. When the recipient is not a member of Itamaraty, the appropriate guarantee may be a data transfer agreement with the recipient, based on standard contractual clauses approved by the National Data Protection Authority (ANPD) or other competent authority for data transfers. personal data from other countries.
We also provide further details on the transfers described above and the appropriate safeguards used by Itamaraty with respect to such transfers (including copies of relevant agreements), by contacting our Personal Data Protection Officer (DPO), Mr. Luzimar Arbid Luz by email dpo@itamaraty.com.
We may also need to disclose your personal data if required by law, regulator or during legal proceedings.
We may share non-personal, de-identified and aggregated information with third parties for a variety of purposes, including data analysis, research, contributions, prominent content and promotional purposes.

How we protect your personal data

We use a range of physical, electronic and managerial measures to ensure that your personal data remains secure, accurate and up to date. These measures include:

  • Education and training of responsible staff so that they are aware of our privacy and data protection obligations when handling personal data;
  • Administrative and technical controls to restrict access to personal data, conditional on the need for knowledge;
  • Technological security measures, including firewalls, encryption and antivirus software;
  • Physical security measures, such as employee security passes to access our facilities.

Although we use appropriate security measures, once we receive your personal data, the transmission of data over the internet (including via email) is never completely secure. We strive to protect your personal data, but we cannot guarantee the security of data transmitted to or by us.
Aiming at the proper protection and treatment of your personal data in accordance with the LGPD, in addition to other applicable laws, we are committed to:

  • Adopt security, technical and administrative measures to protect personal data from unauthorized access and from accidental or unlawful situations of destruction, loss, alteration, communication or any form of inappropriate or illicit treatment;
  • Keep a record of personal data processing operations carried out, especially when based on legitimate interest;
  • Communicate, within a reasonable period, to the National Data Protection Authority and to the holder of the occurrence of a security incident that may cause significant risk or damage to the holders;
  • Use for the processing of personal data systems that are structured in order to meet the security requirements, the standards of good practices and governance and the general principles provided for in the LGPD;
    Deleting personal data after the end of its treatment, within the scope and technical limits of the activities, authorized for conservation for the purposes provided by law; and
  • Observe the guidelines, rules and regulations issued by the National Data Protection Authority (ANPD).

How long will we keep your information?

We will keep your personal data on our systems for the longer of the following periods: (i) as long as necessary for the relevant activity or services; (ii) any retention period required by law; (iii) end of the period in which disputes or investigations in relation to the services and products may arise; (iv) as long as your consent is valid, in the applicable cases; (v) pursuant to current legislation.

Your rights

You have several rights in relation to your personal data, which you can exercise at any time, free of charge, through a registered request by you to our Personal Data Protection Officer (DPO), Mr. Luzimar Arbid Luz through the email dpo@itamaraty.com. In particular, you have the right to:

  • Obtain confirmation that we are processing your personal data and request a copy of the personal data we hold about you;
  • Request that we update the personal data we hold about you or correct data that you feel is incorrect or incomplete;
  • Withdraw the consent granted for the processing of your personal data, as well as request its deletion (to the extent that such processing is based on consent);
  • Request the portability of the personal data we have about you to another supplier of products or services, provided that commercial and industrial secrets are respected, as well as applicable confidentiality;
  • Obtain information about who we share your data with;
  • Request that your personal data that you understand as unnecessary, excessive or treated in non-compliance with the LGPD, be anonymized, blocked or eliminated;
  • Request the review of decisions made solely on the basis of automated processing of personal data.

To exercise any of your rights, or if you have any further questions about the use of your personal data, please contact our Personal Data Protection Officer (DPO), Mr. Luzimar Arbid Luz through the email dpo@itamaraty.com.

Complaint

If you are not satisfied with the way we handle your personal data or with any question or request relating to your privacy, you may refer your complaint or request to our Personal Data Protection Officer (DPO), Mr. Luzimar Arbid Luz through the email dpo@itamaraty.com.
Changes to this Privacy and Personal Data Protection Statement We may modify or amend this Privacy and Personal Data Protection Statement from time to time.
To inform you when we make changes to this Privacy and Personal Data Protection Statement, we will change the revision date at the top of this page. The new modified or amended Privacy and Personal Data Protection Statement will apply from that revision date. Therefore, we encourage you to periodically review this Statement to be informed of how we are protecting your information.
By providing information through this website, you consent to the disclosures described above.

Visitor questions

If you have any questions or concerns regarding your privacy and the handling of your personal data when using this website, please direct them to our Personal Data Protection Officer (DPO), Mr. Luzimar Arbid Luz via email dpo@itamaraty.com

Our phone:
Contacts about solutions and other information:
(43) 3255-8870